Multicultural awareness and citizenship identity formation in higher education: A phenomenological study of civic education students
Abstract
Purpose - This study aims to phenomenologically explore the experiences of Civic Education students regarding multicultural awareness in the university setting, as well as the complex processes involved in the formation of their civic identity.
Method - This study uses a phenomenological approach with qualitative methods that aim to describe the construction of student identity and multicultural awareness. The type of phenomenology employed is social phenomenology based on Alfred Schutz’s perspective. This approach was chosen to examine how individuals subjectively construct meaning within the lifeworld. The primary focus of this study is on the aspect of intersubjectivity—specifically, how interpretations of citizenship identity and multicultural awareness are formed through interactions and typification schemes prevalent within specific social groups. The data collection methods in this study are observation and in-depth interviews.
Findings - The results show that the construction of student citizenship identity is demonstrated through several stages, namely externalization, objectification, and internalization. Meanwhile, the multicultural awareness of students in the Civic Education Study Program, based on Robert Hanvey's cross-cultural awareness theory, has reached the stage of the intellectual & empathy stage. They are able to critically examine their own culture and view the world from others’ perspectives (cross-cultural empathy) as the essence of civic maturity. This understanding arises from habits and experiences when interacting with students from different cultures.
Downloads
References
Abduvokhobovich, T. B. (2023). Intercultural Interactio and Its Impact on National Identities. 03(12), 421–426.
Agung, D. (2017). Memperkokoh Identitas Nasional untuk Meningkatkan Nasionalisme. Media Informasi Kementrian Pertahanan Wira, Volume 69(No.53), 6–12.
Alfredo, G., Pérez, J., Manuel, J., & De, H. (2025). The community residing in urban public spaces and their heritage La comunidad residente en los espacios públicos urbanos y su patrimonio. 4(2). https://doi.org/10.58763/rc2025484
Amerson, R. (2018). Culture and cultural awareness. In Palliative Care within Mental Health (pp. 65-80). Routledge.
Anriani, T., & Nasution, K. (2024). Adaptasi Mahasiswa Perantau di Kota Yogyakarta: Perspektif Teori Konstruksi Sosial Peter L. Berger. Huma: Jurnal Sosiologi, 3(2), 168–177. https://doi.org/10.20527/h-js.v3i2.226
Asrita, S. (2023). The Identity Construction of BTS Fans on WhatsApp Group. Jurnal Komunikasi Global, 12(2), 317-332.. https://doi.org/10.24815/jkg.v12i2.34056
Babina, Svitlana, Kravchenko, Alla, Krasilnikova, O., & Krokhmal, N. (n.d.). Metamorphoses of Personality in The Information Society: Education, Culture, Identity. 73–78. https://doi.org/10.33543/1401397378
Bardo, N. (2018). Contingent Narratives : Exploring Facets of Cross-Cultural Awareness in an Experiential Global Education Course. May.
Berger, P. L. (1991). The Social Construction of Reality. In Social Theory Re-Wired: New Connections to Classical and Contemporary Perspectives: Second Edition. Penguin Books. https://doi.org/10.4324/9781315775357
Choompunuch, B., Kamdee, K., & Taksino, P. (2024). Exploring the components of multicultural competence among pre-service teacher students in Thailand: an approach utilizing confirmatory factor analysis. European Journal of Investigation in Health, Psychology and Education, 14(9), 2476-2490. https://doi.org/10.3390/ejihpe14090164
Mawikere, M. C. S., & Hura, S. (2022). Mengurai Sosiologi Empiris Berger dan Luckmann sebagai Konstruksi Pengetahuan. Tumou Tou, 9(2), 99-109.
Cresswell, J. W., Cresswell, J. D. (2018). Research Design: Qualitative, Quantitative and Mixed Methods Approaches. In Writing Center Talk over Time: A Mixed-Method Study. https://doi.org/10.4324/9780429469237
Croucher, S. M., Sommier, M., & Rahmani, D. (2015). Intercultural communication: Where we’ve been, where we’re going, issues we face. Communication Research and Practice, 1(1), 71–87. https://doi.org/10.1080/22041451.2015.1042422. https://doi.org/10.1080/22041451.2015.1042422
Fajriah, T., & Ningsih, E. R. (2024). Pengaruh teknologi komunikasi terhadap interaksi sosial di era digital. Merdeka Indonesia Jurnal International, 4(1), 149-158.
Fransisca, V., Ningsih, W., Islam, U., & Bangsa, B. (2023). The Advancement of Technology and Its Impact on Social Life in Indonesia. 4(3), 860–864. https://doi.org/10.36418/devotion.v4i3.445
Gui, R. (2019). Study of cross-cultural awareness in business interpretation. In Proceedings of the 2018 International Symposium on Social Science and Management Innovation (SSMI 2018) (pp. 459–462). Atlantis Press. https://doi.org/10.2991/ssmi-18.2019.77
Hanvey, R. (1982). Attainable Global Perpective. Theory into Practice, 21(3), 162–167. https://doi.org/10.1080/00405848209543001
Harahap, N. (2020). Penelitian Kualitatif. Wal ashri Publishing: Medan.
Idris, I., Wijaya, D., Wijanarko, M. I., Tim Aji Indonesia, Pratama, P., & Susanto, L. (2024). Laporan Pemantauan Ujaran Kebencian Terhadap Kelompok Rentan Pada Pemilu 2024. Aliansi Jurnal Independen.
Indriyani, D. (2019). Peranan Project Citizen terhadap Kemampuan Berpikir Kritis Mahasiswa. Jurnal Pancasila Dan Kewarganegaraan, 4(2), 20–29. https://doi.org/10.24269/jpk.v4.n2.2019.pp20-29
Li, J., Adnan, H. M., & Gong, J. (2023). Exploring cultural meaning construction in social media: An analysis of Liziqi's YouTube channel. Journal of Intercultural Communication, 23(4), 01-12.. https://doi.org/10.36923/jicc.v23i4.237
Maulana, F. (2024). Dialog Antarbudaya dan Dinamika Sosial Kota Multikultural : Studi Kasus Kota Metropolitan di Indonesia. 261–267. https://doi.org/10.55681/seikat.v3i5.1581
Mikhaylova, A. G. (2023). The role of intercultural sensitivity in ethnocultural communication. Uluslararası Etnopedagoji Dergisi, 3(1), 61-75.
Miles, Matthew B; Huberman, A. M. S. J. (2014). Qualitative Data Analysis (3rd ed.). SAGE Publisher.
Nasution, S. I., & Fauzan, A. (2025). Building students’ social awareness through multicultural education. Jurnal Iqra': Kajian Ilmu Pendidikan, 10(1), 151-164.
Nindito, S. (n.d.). Fenomenologi Alfred Schutz : Studi tentang Konstruksi Makna dan Realitas dalam Ilmu Sosial. 79–95.
Nowell, L. S., Norris, J. M., White, D. E., & Moules, N. J. (2017). Thematic Analysis : Striving to Meet the Trustworthiness Criteria. 16, 1–13. https://doi.org/10.1177/1609406917733847
Pangestuti, R. D. (2022). Konstruksi Sosial Pendidikan Umum Bagi Penyandang Disabilita20220301. Jurnal Ilmiah Dinamika Sosial, 6(1), 37–48. https://doi.org/10.38043/jids.v6i1.3253
Purnomo, A., & Kurniawan, G. F. (2025). Unearthing the Intellectual Roots of the Name ‘Indonesia’: Construction of National Identity Among High School Students in Indonesia. Social and Education History, 14(3), 209-228.. https://doi.org/10.17583/hse.18214
Rezeki, T., Putra, A., Pratiwi, L. P., Handriyani, R., & Rinaldo, A. (2023). Peranan Interaksi Sosial Dalam Meningkatkan Pemahaman Budaya Antar Mahasiswa Di Lingkungan Kampus Universitas Negeri Padang. Journal of Comprehensive Science (JCS), 2(7).. https://doi.org/10.59188/jcs.v2i7.432
Quang, P. V., Dung, P. A., Anh, H., & Tuyet, C. T. A. (2023). Building identities in public spaces through cultural language analysis framework: a case study of public spaces river the Ha Thanh river Quy Nhon city-Central–Viet Nam. In E3S Web of Conferences (Vol. 403, p. 01028). EDP Sciences. https://doi.org/10.1051/e3sconf/202340301028
Rahmayanti, L. C., & Fauzi, L. Z. (2021). The Use of Instagram Social Media as an Interaction Media in Shaping Adolescent Lifestyles. Journal of Basic Science and Technology Journal Homepage, 10(3), 78–85. https://doi.org/10.35335/jbst.v10i3.1756
Safitri, D. N., & Ridwan, A. (2024). Konstruksi Sosial Terhadap Perempuan Sebagai Pemimpin Dalam Pemilihan Gubernur Jawa Timur 2024. Jurnal Analisa Sosiologi, 13(4), 751–782. https://doi.org/10.20961/jas.v13i4.97053
Seo, M. R., Pairikas, F., & Saingo, Y. A. (2025). Potret diskriminasi agama di Indonesia: Studi kasus implementasi nilai keadilan sosial bagi kelompok minoritas. Mutiara: Jurnal Penelitian Dan Karya Ilmiah, 3(1), 319-338. https://doi.org/10.59059/mutiara.v3i1.2139
Sugiyono. (2020). Metodologi Penelitian Kuantitatif, Kualitatif dan R & D.
Tarumingkeng, R. (n.d.). Peter Berger Membedah Realitas Sosial Modern.
Wandini, P., Rivaldi, A., & Siregar, Y. D. (2024). Dinamika Sosial Kehidupan Multikultural di Kota Medan Era Kontemporer. Polyscopia, 1(4), 229–235. https://doi.org/10.57251/polyscopia.v1i4.1439
Yermolenko, S. (2022). National Identity in the Era of Globalization. Journal “Ukrainian Sense,” 7(2), 197–205. https://doi.org/10.15421/462132
Copyright (c) 2026 Futika Permatasari, Fitri Mutmainnah, Harry Sugara, Eko Iswahyudi, Sunniyyatul Mustaghfiroh

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
Authors who publish in this journal agree to the following terms:
- Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Attribution-ShareAlike 4.0 International (CC BY-SA 4.0) License that allows others to share the work with an acknowledgement of the work’s authorship and initial publication in this journal.
- Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal’s published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
- Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).