The Effect of Counseling, Training, and Intrinsic Motivation on Employee Productivity through Resilience in Startup Companies

  • Devi Marlita Institut Transportasi dan Logistik Trisakti, Indonesia
  • Esti Liana Institut Transportasi dan Logistik Trisakti, Indonesia
  • Agus Suhendra Institut Transportasi dan Logistik Trisakti, Indonesia
  • Erni Pratiwi Perwitasari Institut Transportasi dan Logistik Trisakti, Indonesia
  • Sinai Handayani Institut Transportasi dan Logistik Trisakti, Indonesia
  • Sismiati Sismiati Sekolah Tinggi Ilmu Ekonomi Tunas Nusantara, Indonesia
Keywords: Employee Productivity, Resilience, Counseling, Training, Intrinsic Motivation

Abstract

The novelty of this study lies in its holistic approach. It integrates counseling, training, and intrinsic motivation as key factors influencing employee resilience, which ultimately impacts productivity in startup environments. Unlike previous studies that typically examine one or two factors in isolation, this research offers a comprehensive perspective by demonstrating how the combination of these three elements strengthens employee resilience in facing the dynamic challenges of startup settings, thereby leading to increased productivity. The aim of this study is to examine the factors influencing productivity using a descriptive quantitative approach. Primary data were collected through a questionnaire utilizing a Likert scale ranging from 1 to 5 (strongly disagree to strongly agree), completed by employees at startup companies. The study involved 160 respondents and was analyzed using Smart Partial Least Squares. The results indicate that counseling, training, and intrinsic motivation do not have a positive or significant effect on resilience. However, resilience has a positive and significant effect on employee productivity. Additionally, intrinsic motivation does not have a positive or significant indirect effect on employee productivity through resilience.

Downloads

Download data is not yet available.

References

Aji, S. D., & Kristinawati, W. (2022). Hubungan antara Regulasi Emosi dan Resiliensi pada Karyawan Selama Masa Pandemi Covid-19. JBKI Jurnal Bimbingan Dan Konseling Indonesia, 7(1), 0–00. https://ejournal2.undiksha.ac.id/index.php/jurnal_bk

Antares, Z., Lestariningsih, M., & Kuntardina, A. (2020). Effect of Self Efficacy , Training , and Work Environment on Employee Performance Pt . Orang Tua of Surabaya. International Conference on Business & Social Sciences, 1(1), 693–708. https://doi.org/e-ISSN 2746-5667

Anwar, M. (2019). Pengaruh motivasi intrinsik dan motivasi ekstrinsik terhadap kinerja pegawai pada balai pendidikan dan pelatihan keagamaan Banjarmasin. Dinamika Ekonomi: Jurnal Ekonomi Dan Bisnis, 12(1), 19–32.

AR, Muhammad Thamrin Saribanon, E., Rahmawati, A., Sucipto, Y. D., & Susanto, P. C. (2023). Determinant Job Satisfication and Performance Employee: Analysis Competence, Training, Job Experince. International Journal of Artificial Intelligence Research, 6(1.2).

Brandion, D., & Lestariningsih, M. (2023). Pengaruh Self Efficacy, Pelatihan, Dan Pengembangan Karier Terhadap Kinerja Karyawan Pada Wisata Mangrove Wonorejo Surabaya. Jurnal Ilmiah Manajemen Dan Bisnis (JIMBis), 2(2), 154–169. https://doi.org/10.24034/jimbis.v2i2.5887

Budiharjo, A., & Nur, L. Z. (2024). Pengaruh Program Coaching, Mentoring, Dan Counseling Terhadap Kinerja Karyawan Pada Pt Pln (Persero) Up3 Pekalongan: Penelitian. Entrepreneur: Jurnal Bisnis Manajemen Dan Kewirausahaan, 5(1), 213–225.

Corsini, A., & Nugraha, W. (2021). Dinamika Resiliensi Pada Istri yang Menjadi Korban Perselingkuhan Suami. 21(1), 85–100.

Desi, P. (2022). Pengaruh Kesehatan Dan Keselamatan Kerja Terhadap Produktivitas Karyawan Fauzia. Jurnal Pendidikan Dan Konseling, 4(1980), 1349–1358.

Dewi, M. (2024). Metode Penelitian Research is Fun (A. Ambiyar (ed.); 1st ed.). CV. Muharika Rumah Ilmiah.

Ena, Z., & Djami, S. H. (2021). Peranan Motivasi Intrinsik Dan Motivasi Ekstrinsik Terhadap Minat Personel Bhabinkamtibmas Polres Kupang Kota. Among Makarti, 13(2), 68–77. https://doi.org/10.52353/ama.v13i2.198

Fadhil, M. (2022). Pengaruh Achievement-Motivation-Training , Religiusitas dan Resiliensi Terhadap Kinerja Pegawai Kantor Kecamatan di Kota Makassar. Jurnal Ekonomika, 6(2), 186–193. https://repository.umi.ac.id/6239/1/Pengaruh Achievement-Motivation.pdf

Fahmi, P., Sudjono, Parwoto, Supriyatno, Saluy, A. B., Safitri, E., Effiyaldi, Rivaldo, Y., & Endri, E. (2022). Work Stress Mediates Motivation and Discipline on Teacher Performance: Evidence Work from Home Policy. Journal of Educational and Social Research, 12(3), 80–89. https://doi.org/10.36941/jesr-2022-0068

Faried, M. Y., Mas, N., & Soedjono. (2024). Pengaruh Resiliensi Dan Komitmen Terhadap Kinerja Yang Dimediasi Keterikatan Karyawan (Studi pada karyawan tidak tetap CV Bumi Buana Citra Malang). Jurnal Cakrawala Ilmiah, 3(6), 2085–2106. https://www.bajangjournal.com/index.php/JCI/article/view/7472

Febrianti, N., & Ririn Handayani. (2022). Work Life Balance dan Kepuasan Kerja: Mediasi Motivasi Intrinsik. Jurnal Manajemen Dan Bisnis Terapan, 4(1), 60–67. https://doi.org/10.31849/jmbt.v4i1.10734

Firdauscha, M. (2024). Pengaruh Pelatihan Self Efficacy Terhadap Peningkatan Resiliensi Pada Karyawan Perusahaan X Di Surabaya. Jurnal Ilmiah Kajian Politik Lokal Dan Pembangunan, 10(3), 1–9.

Firnanda, D. Y., & Wijayati, D. T. (2021). Pengaruh Perceived Organizational Support, Self Efficacy dan Lingkungan Kerja terhadap Employee Engagement Karyawan PT. Pesona Arnos Beton. Jurnal Ilmu Manajemen, 9(3), 1076–1091. https://doi.org/10.26740/jim.v9n3.p1076-1091

Hamdani, H., Mulyanti, R. Y., & Abdillah, F. (2020). Pengaruh Motivasi Intrinsik Dan Ekstrinsik Terhadap Kinerja Pengemudi Grabbike. Jurnal Ekobis : Ekonomi Bisnis & Manajemen, 9(2), 89–103. https://doi.org/10.37932/j.e.v9i2.53

Hidayati, N. (2023). Pengaruh Prestasi Coaching, Konseling, dan Mentoring Terhadap Kinerja Guru Penggerak Angkatan II di Kabupaten Kebumen. Media Manajemen Pendidikan, 6(1), 43–55.

Jumawan, J., Saputra, F., & Prabowo, P. B. (2023). Determinasi Pelatihan Florist dan Kualitas Pelayanan Kewirausahaan Pada Kejutbypugo Kota Bekasi. OPTIMAL: Jurnal Ekonomi Dan Manajemen, 3(4), 216–227.

Khusna, K., Mirzania, A., Fauziyyah, S., & Muhsyi, A. (2022). Analisis Kompetensi Human Resource Business Partner Dalam Mencapai Kesuksesan Organisasi Perguruan Tinggi. Jurnal of Business & Applied Management, XV(2), 125–132. https://doi.org/10.30813/jbam.v15i2.2691

Kirana, I. B. G. A., Sriathi, A. A. A., & Suwandana, I. G. M. (2022). The Effect of Work Environment, Work Discipline, and Work Motivation on Employee Performance in Manufacturing Company. European Journal of Business and Management Research, 7(3), 26–30. https://doi.org/10.24018/ejbmr.2022.7.3.1396

Liana, E., Supardi, & Susanto, P. C. (2025). determinasi work life balance dan kinerja karyawan pada perusahaan kargo internasional di jakarta. Jurnal Ilmiah M-Progeressress, 15, 1–12.

Mahmudah, N., & Wibowo, D. H. (2022). Hubungan Self Efficacy Dan Resiliensi Pada Karyawan yang Terdampak Pemutusan Hubungan Kerja (PHK) Akibat Pandemi. Jurnal Pendidikan Dan Konseling, 4(5), 7117–7121.

Marsono, A., Silitonga, P., & Widodo, D. S. (2018). Effect of Current Ratio, Leverage Ratio, Inflation and Currency Share Closing Price of Consumer Goods Industry in Indonesia Stock Exchange. International Journal of Business and Applied Social Science (IJBASS), 4(8).

Mohamed, A. F. (2024). The Effect of Training , Mentoring , and Resilience on Employee Performance is Mediated by Employee Engagement. Dinasti International Journal of Digital Business Management, 5(3), 511–531.

Ningrum, M. P., Pribadiyono, P., & Istanti, E. (2021). Analisis SWOT sebagai Perencanaan Strategi Pengembangan Usaha pada Aspek Operasional Perusahaan Cargo PT. Power Express Indonesia. Benchmark, 1(2), 75–84. https://doi.org/10.46821/benchmark.v1i2.145

Potu, J., Lengkong, V. P. K., & Trang, I. (2021). Pengaruh motivasi intrinsik dan motivasi ekstrinsik terhadap kinerja karyawan pada pt. Air manado. 387 Jurnal EMBA, 9(2), 387–394.

Prayetno, S., & Ali, H. (2020). The influence of work motivation, entrepreneurship knowledge and advocate independence on advocate performance. International Journal of Innovation, Creativity and Change, 12(3), 147–164.

Primadi Candra Susanto, Josua Panatap Soehaditama, Wenny Desty Febrian, Bekti Setiadi, & Rachmat Pramukty. (2023). Analysis of Work-Life Balance and Resilience: For Support Employee Performance in Logistics Company. International Journal of Integrative Sciences, 2(5), 535–554. https://doi.org/10.55927/ijis.v2i5.4186

Putra, D. A., & Nuradina, K. (2023). Strategi Coping dan Upaya Resiliensi Karyawan di Masa Pandemi COVID-19. Inaba Journal Of Psychology, 1(01), 33–40. https://doi.org/10.56956/ijop.v1i01.189

Rahman, R., Sitompul, R. S., & Purba, H. (2023). Pengaruh pengaruh coaching, mentoring dan counseling (cmc) terhadap peningkatan kinerja pegawai pada pt. Pln (persero) up3 sibolga. Ecojurnal-Jurnal Ekonomi & Manajemen, 2(2), 296–303.

Ramezani, J., & Camarinha-Matos, L. M. (2020). Approaches for resilience and antifragility in collaborative business ecosystems. Technological Forecasting and Social Change, 151, 119846.

Riyanti, R. (2024). Pengaruh Program Coaching, Mentoring, Dan Counseling Terhadap Kinerja Karyawan Pada Pt Pln (Persero) Up3 Pekalongan. Prosiding Seminar Nasional Ekonomi Bisnis, 2(1), 94–103.

Saputra, F., Putri, G. A. M., Puspitasari, D., & Danaya, B. P. (2024). Pengaruh Pengembangan Karier dan Budaya Kerja terhadap Loyalitas Karyawan dengan Kepuasan Kerja Sebagai Variabel Intervening pada PT Graha Sarana Duta Cabang STO Gambir. Trending: Jurnal Ekonomi, Akuntansi Dan Manajemen, 2(1), 168–186.

Saputra, R., Rizky Mahaputra, M., Saputra, F., & Ridho Mahaputra, M. (2023). Analisis Penerapan Artificial Intelligence terhadap Produktivitas Perusahaan Media Informasi. Journal Pendidikan Siber Nusantara (JPSN), 1(2), 91–96.

Siregar, M. N. S., Andriyani, P. R., Wellan, G. B. R., Limbong, S., & Anggoro, M. A. (2020). Pengaruh Rekrutmen, Pelatihan, dan Konseling terhadap Produktivitas Kerja Karyawan pada PT. Telkom Akses Medan. Jurnal Ilmiah Universitas Batanghari Jambi, 20(3), 971. https://doi.org/10.33087/jiubj.v20i3.1086

Sugiyono, S. (2022). Metode Penelitian Kuantitatif, Kualitatif dan R&D (2nd ed.). ALFABETAQ.

Sugiyono, S. (2024). Metode Penelitian Kuantitatif. Alfabeta.

Susanto, P. C., Hidayat, W. W., Widyastuti, T., Rony, Z. T., & Soehaditama, J. P. (2023). Analysis of Resilience and Competence on Employee Performance through Intervening Key Performance Indicator Variables. Indonesian Journal of Business Analytics, 3(3), 899–910. https://doi.org/10.55927/ijba.v3i3.4274

Susanto, P. C., Sawitri, N. N., Ali, H., & Rony, Z. T. (2023). Employee Performance and Talent Management Impact Increasing Construction Company Productivity. International Journal of Psychology and Health Science, 1(4), 144–152.

Susanto, P. C., Setiawan, H. A., Yandi, A., & Putri, A. (2024). Analysis Servant Leadership , Competence , and Motivation on Performance Employee : Study Literature Review. Greenation International Journal of Law Social Sciences, 1(3), 114–123.

Susanto, P. C., Simarmata, J., Febrian, W. D., Wahdiniawati, S. A., & Suryawan, R. F. (2024). Analysis of Coaching , Organizational Culture , and Performance Appraisal of Employee Productivity in High School : Literature Review. Dinasti International Journal of Education Management and Social Science, 5(2), 83–91.

Susanto, P. C., Soehaditama, J. P., & Benned, M. (2023). Determination of Motivation and Career Development : Analysis of Training , Competence. 2, 275–281.

Tsagkanou, M., Polychroniou, P., & Vasilagkos, T. (2022). The impact of mentoring on work-family balance and job satisfaction in the hotel industry in Greece: The mediating role of working environment and flexibility. Journal of Human Resources in Hospitality & Tourism, 21, 572–592.

van Woerkom, M., & Kroon, B. (2020). The Effect of Strengths-Based Performance Appraisal on Perceived Supervisor Support and the Motivation to Improve Performance. Frontiers in Psychology, 11(July). https://doi.org/10.3389/fpsyg.2020.01883

Wahyuningsih, S. (2019). Pengaruh Pelatihan dalam Meningkatkan Produktivitas Kerja Karyawan. Jurnal Warta Edisi, 60(April), 91–96.

Wibowo, I., & Mulyanto, H. (2023). Motivasi Kebutuhan Keamanan Kerja, Kompensasi, dan Disiplin Kerja Dalam Mempengaruhi Produktivitas Karyawan pada Bank BJB Kantor Cabang Cibinong. Jurnal Pendidikan Dan Konseling, 5(2), 2272–2279. https://journal.universitaspahlawan.ac.id/index.php/jpdk/article/view/13540/10279

Widodo, D. S. (2023a). Determinasi Pelatihan, Keselamatan dan Kesehatan Kerja (K3) terhadap Kepuasan Kerja. Jurnal Ilmu Multidisplin, 1(4), 956–962.

Widodo, D. S. (2023b). The Effect of Leadership Style on Turnover Intention and Job Satisfaction. International Journal of Psychology and Health Science, 1(1), 19–29.

Wirastania, A., & Miftah Farid, D. A. (2021). Efektivitas Konseling Realita Terhadap Resiliensi Diri Mahasiswa. Jurnal Fokus Konseling, 7(1), 9–13. https://doi.org/10.52657/jfk.v7i1.1292

Zen, A., Bhayangkara, U., & Raya, J. (2023). Mini Review : Organization Commitment , Organization Sustainability , Resilience , Community Social Behavior , Transformational Leadership. 2(3), 875–890.

Published
2025-04-05
How to Cite
Marlita, D., Liana, E., Suhendra, A., Perwitasari, E. P., Handayani, S., & Sismiati, S. (2025). The Effect of Counseling, Training, and Intrinsic Motivation on Employee Productivity through Resilience in Startup Companies. Bulletin of Counseling and Psychotherapy, 7(1). https://doi.org/10.51214/002025071330000